Cancellation Policy

By booking a 1:1 session, whether in person or online, you agree to the following: Purpose of Sessions: Our sessions are for personal insight, self-reflection, and development. They are not a substitute for medical, psychological, or therapeutic care, and do not offer diagnosis or treatment. We encourage seeking professional care for medical or psychological needs, and following any treatment plans from your healthcare provider. Health Considerations: If you have or have had mental health challenges such as anxiety, depression, PTSD, or any recent mental health crisis, you confirm you have sought or are seeking professional support. Our sessions are not intended to diagnose or treat any medical conditions. We advise maintaining your well-being with professional care. Crisis Situations: If you are in crisis or experiencing suicidal thoughts, please seek immediate help from a healthcare provider or crisis helpline. Our sessions are not for emergency intervention or crisis management. Personal Responsibility: By booking, you accept responsibility for any decisions made based on the session’s insights. The guidance provided is subjective and meant for self-reflection. You agree to use your judgment when applying the insights and understand the sessions do not replace professional advice. Company Liability: The company, its directors, practitioners, and affiliates are not liable for any outcomes arising from your session. By participating, you release the company from any claims or damages resulting from the session. Booking Agreement By scheduling a session, you confirm: a)You are over 18 years of age. b) You are mentally and emotionally stable enough for a personal insight session. c) You understand that our sessions do not replace medical or therapeutic care. d) You will not hold the company or practitioners liable for interpretations of session content. If you have health concerns, please consult a healthcare professional before booking. Cancellation Policy: We do not offer refunds or credits for 1:1 appointments, workshops, or events. If you cannot attend, you may gift your ticket, emailing us to provide their details. If a session, workshop, or event is cancelled by us, a refund will be issued within 5 working days. Refunds are not available for client-initiated cancellations. Late Arrival: If you arrive after the scheduled start time, we may not guarantee your entry. Please arrive 10 minutes before the start time, whether online or in-person.

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