CHARCOAL DISCS
Charcoal discs are suitable to be used with Incense and for the burning of Herbs, Gums + Resins.
How to use:
Place a self-igniting charcoal disc on a fire-proof surface, away from flammable objects and light it. Be aware that these discs may occasionally sparkle profusely upon ignition. Allow sufficient air to flow around the charcoal to ensure burning. Some people prefer to open the window whilst it is igniting as it gives off smoke. Once the charcoal disc has finished sparkling it will start to glow, usually first on one side, slowly spreading over the whole disc. When the entire disc is glowing red hot it is ready for adding the incense.
Keep incense and charcoal out of reach of children.
Exercise due caution when igniting your charcoal disc and also when discarding of used ashes.
Charcol Discs
We want you to love our products, classes and your overall customer experience with us. If you have a problem with your order, please email Fire + Alchemy, including details of your order number, reason for return, and if you would like a refund or replacement.
You may return new and unused products within 14 days of delivery for a full refund of the cost of the goods only. Please return products with appropriate packaging (the original, undamaged packaging is best). We would advise that you get proof of postage just in case your parcel goes astray.
We endeavour to dispatch orders within 5 working days upon receipt of cleared payment from Monday to Friday, excluding UK Bank Holidays. Bank holidays and industrial action may cause a delay to receiving your goods. If for any reason there is any delay we will inform you as soon as we possibly can.
Packages are dispatched within the UK via Royal Mail or DPD couruer service.